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Frequently Asked Questions

These are the most frequently asked questions that we receive. If your question isn't here please contact us by telephone and we will address it at that time. We strongly suggest that if you are unsure about something or have found contradictory information than what is offered here that you contact us so that we can inform you of the reasons why these answers are up here. Thank you, and we hope that this addresses your query!

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Wedding Cake Questions

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Belle Cake and Candy Questions

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Wedding Cake Questions

1.How do we choose our wedding cake?

Your wedding cake starts with a consultation with our cake designers. There, you will flip through our portfolio to determine the overall style or setup of the cake (stack-one tier directly on the other with no space, pillars, stand etc.).

Once the setup and number of tiers have been determined it's time for the details. Remember to bring copies of invitations, pictures of your dress, colour swatches, a list for flowers to be used by the florist and any other detail which will be incorporated into the reception. Many of the cake designs you see in our gallery were inspired by these details.

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2. What types of wedding cake are available?

Baked in 3 or 4 inch heights we offer Dark Chocolate, Very Raspberry, Exquisite White, Lite Lemon Citrus and Amaretto. If you and your fiancé can't agree on one flavour don't worry. We allow you to have different flavours for each tier at no added charge.

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3. Do we get to taste the different cake selections?

Of course! To quote our baker, "You wouldn't buy a car without a test drive, why buy a cake without a taste?" Cake tasting is standard with all of our consultations. This is the perfect time to invite the groom along, he will definitely want to taste the cake!

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4. What is torting? (To fill or not to fill that is the question!)

We no longer offer torting (filling between layers of cake) as an option; our cakes do not come torted. There are two main reasons for this. First, we have put a lot of effort into baking high quality great tasting cakes, as opposed to mediocre cakes, which need fillings for flavour and moisture. Second, your wedding cake is served to a large number of people, if your cake has a filling it may fall apart during the cutting process and will not be aesthetically pleasing. Remember, we eat with our eyes first. So come in and taste our cakes and you decide!

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5. Do we need an appointment to order our wedding cake?

Appointments are preferred but not necessary from February to May. In the busy wedding season (June to September) it is highly recommended to make an appointment. Also, remember that Saturday is not a good day to come in to order your wedding cake in high season because of cake deliveries. Evening appointments are available upon request.

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6. Can our wedding cake be delivered to the reception site?

Yes. Our delivery service includes delivery, set up, and flower arranging. Remember to order your cake early if you require deliver service.

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7. How many months before the wedding should we book our wedding cake?

You can book your cake up to 2 weeks prior to the wedding providing we have an opening for your day. But we DO NOT recommend this.

You should order your cake 4 to 6 months prior to the wedding to insure you get the service such as deliver or stand use you are looking for.

We suggest coming in after you have booked your florist. However, if you are finding time is flying by and you want to insure your spot with us we can prebook your date and all of the details can be decided 2-3 months prior to the wedding.

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8. How much should I budget for my wedding cake?

The size of your wedding cake will be determined by three things. The first is the number of guests at your reception. The second is the time of day that your reception is being held, and the third is other individual details such as other desserts being available (pastry table).

On average we suggest budgeting $250-350 for a 3-tier cake suitable for a reception size of 120-200 guests.

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9. How many tiers of cake will I need?

We bake our cakes in a variety of different heights and sizes, so the choice is yours. We can make a 3-tier wedding cake for 30 guests or 300.

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10. What is Belle Cake and Candy's payment policy?

If you are ordering your cake more than 3 months prior to the wedding $50 (fifty dollars Canadian) is required at the time of booking. At 3 months prior to the wedding we require the first half of the total wedding cake cost and the final payment is due the day before the wedding. For example: if your cake will cost $225 you will pay $50 upon booking, then $87.50 at 3 months, and the final $87.50 the day before the wedding. You can also pay the entire amount upfront if that suits your budget better.

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11. We want to make sure all of the wedding services are booked early but we don't have specific details worked out. Can we prebook our space with Belle Cake and Candy?

Yes. We offer a prebooking service which allows you to guarantee a spot with us. All details for the cake must be finalized 3 months prior to your wedding. You can also do a prebooking over the phone (this is good for out of town clients!)

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12. We are looking for wedding favours. What does Belle Cake and Candy offer and when should we order them?

Check out our favour gallery for some ideas. Chocolates and Crystal Candies can be custom coloured and flavoured to suit your requirements. You should order your wedding favours 6 to 8 weeks prior to the wedding date. We allow you to increase your order up to 2 weeks prior to pick up.

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Belle Cake and Candy Questions

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1. Where are you located?

We are located in Winnipeg, Manitoba. Please see our contact page for a map and further contact information.

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2. Do you rent cake pans nationally or internationally?

No. We only rent cake pans locally.

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3. Do you ship product?

We do under certain circumstances. Please contact the store.

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4. What are your hours?

Monday to Friday - 12:00 Noon - 6:00 PM (Wedding Consultations can be booked outside these hours.)
Saturday 10:30 - 3:00
Sunday Closed
Closing Monday's Starting July 1, 2007

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5. Can you show me how to make chocolates and hard candies?

We offer free workshops and classes, which can be found here. Please contact the store for more information or our staff will be happy to help you and explain the process to you when you come in to pick up your supplies.

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6. Do you decorate birthday cakes?

No. We don't decorate or make birthday cakes. But we do rent pans, have all the supplies and will take you through all of the steps you will need to know to make that special cake.

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7. How do I rent a cake pan?

To rent a cake pan you come into the store and choose your pan. A Visa or Mastercard imprint is taken for your security deposit and is taken at the time of rental. Pans are rented at $3 per day and are to be returned by 6PM Monday through Thursday, Friday by 5PM and Saturday by 12 PM. Late pan rental returns are subject to additional late fees.

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8. What's the difference between the white moulds and the clear moulds?

White moulds are for hard candy and can withstand extreme temperatures (hot sugar temperatures), whereas the clear moulds are for chocolates and will melt under high temperatures. DO NOT put hard candy in your clear moulds and DO NOT put chocolate in your white moulds.

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